Complaint page
If, despite our efforts, you are not satisfied with our service, please let us know.
Should you have a complaint, please reach out to us so that we can try to find a solution immediately. If this does not lead to a solution, it is possible to register your dispute for mediation via Stichting WebwinkelKeur via this link. It is also possible for consumers in the EU to register complaints via the ODR platform of the European Commission. You can find it here. If your complaint is not yet being handled elsewhere, you are free to file your complaint via the European Union platform.
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