Hospitec has been choosing MSP for seven years
A very valued customer of MSP is Hospitec. We have enjoyed working with them for many years. Hospitec is a service and maintenance company working at hospitals and care facilities throughout Switzerland. They ensure that healthcare equipment and devices are always in perfect condition. For example, they offer subscriptions for Maintenance as a Service. They order a large part of their spare parts from MSP.
Seven years ago, they were looking for a new spare parts supplier. MSP was able to fulfill this demand for them. It started with a trial order of spare parts. Eventually, the volumes of orders went up and they bought more and more products from us. With us, they were able to connect fast and save on costs.
Hospitec on MSP as a supplier
Mathias Kuhn, technical services team leader at Hospitec, talks about working with MSP:
I experience the collaboration as very constructive and always very goal-oriented. The service is very cooperative. I like the short and simple processes."
Client visit in Switzerland
Meanwhile, in the time that we have been working together, we have visited Hospitec in Switzerland twice on client visits. Here we discuss how we can provide even more support in the field of spare parts. We also discuss whether they run into problems with other products, where the service or price is not to their liking and how we can help. We hope to continue this pleasant cooperation for many years to come.
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